The customer service activity book

Main Author: Doane, Darryl S
Other Authors: Sloat, Rose D
Format: Open Shelf
Published: New York: Amarican Management Association, 2005.
Subjects:
LEADER 00566pamja2200181 4500
001 0000099515_0029
005 20180326090000.0
020 |a 0814472591  
090 0 0 |a HF5415.5   |b .D636 2005 
100 0 |a Doane, Darryl S  
245 1 0 |a The customer service activity book   |c Doane, Darryl S. / Sloat, Rose D. 
260 |a New York:   |b Amarican Management Association,   |c 2005. 
300 |a xvii, 302p.:   |b ill.;   |c 28 cm. 
504 |a Index Includes 
650 0 0 |a Costomer service  
650 0 0 |a Services Industries works   |x Training of  
700 0 |a Sloat, Rose D  
999 |a 0000167930