Why customers don't do what you want them to do
| Main Author: | Fournies, Ferdinand |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
McGraw-Hill,
2003.
|
| LEADER | 00416pamja2200145 4500 | ||
|---|---|---|---|
| 001 | 0000099085_0029 | ||
| 005 | 20180330090000.0 | ||
| 020 | |a 0071417508 | ||
| 090 | 0 | 0 | |a HF5439.8 |b .F83 2003 |
| 100 | 0 | |a Fournies, Ferdinand | |
| 245 | 1 | 0 | |a Why customers don't do what you want them to do |c Fournies, Ferdinand. |
| 260 | |a New York: |b McGraw-Hill, |c 2003. | ||
| 300 | |a ix , 48p.; |c 22 cm. | ||
| 504 | |a Includes index | ||
| 999 | |a 0000167241 | ||