Rahsia kejayaan ; mengendali aduan pelanggan mengubag cabaran kepada peluang
| Main Author: | Denham, Jennifer |
|---|---|
| Format: | Open Shelf |
| Published: |
Petaling Jaya, Selangor:
Prentice Hall,
2003.
|
| LEADER | 00452pamja2200145 4500 | ||
|---|---|---|---|
| 001 | 0000098633_0029 | ||
| 005 | 20171009090000.0 | ||
| 020 | |a 9832473845 | ||
| 090 | 0 | 0 | |a BP174 |b .D463 2003 |
| 100 | 0 | |a Denham, Jennifer | |
| 245 | 1 | 0 | |a Rahsia kejayaan ; mengendali aduan pelanggan mengubag cabaran kepada peluang |c Denham, Jennifer. |
| 260 | |a Petaling Jaya, Selangor: |b Prentice Hall, |c 2003. | ||
| 300 | |a ix, 250p; |c 21cm. | ||
| 504 | |a Includes index | ||
| 999 | |a 0000166708 | ||