Rahsia kejayaan mengendali aduan pelanggan.
| Main Author: | Denham Jennifer |
|---|---|
| Format: | Reference |
| Language: | Malay |
| Published: |
Petaling Jaya:
Prentice Hall,
2003.
|
KOLEJ MARA KUALA NERANG
| Call Number: |
HF5415 5 D462 2003 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000149043 | OPEN SHELF | BOOK | FINAL PROCESSING |
| 0000149044 | REFERENCE | BOOK | FINAL PROCESSING |