The social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers.
Main Author: | Metz, Adam |
---|---|
Format: | Open Shelf |
Published: |
New York:
McGraw Hill,
2012.
|
Subjects: |
KPM BANDAR MELAKA
Call Number: |
HF5415 5 M48 2012 |
---|
Accession | Item Category | SMD | Status | Due Date | Notes |
---|
0000144392 | OPEN SHELF | BOOK | AVAILABLE |