The social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers.
| Main Author: | Metz, Adam |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
McGraw Hill,
2012.
|
| Subjects: |
KPM BANDAR MELAKA
| Call Number: |
HF5415 5 M48 2012 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000144392 | OPEN SHELF | BOOK | AVAILABLE |