The effortless experience: conquering the new battleground for customer loyalty.
| Main Author: | Dixon, Matthew, Toman, Nick, DeLisi, Rick |
|---|---|
| Format: | Open Shelf |
| Published: |
London:
Penguin Books Ltd,
2013.
|
| Subjects: |
| LEADER | 00532pamja2200169 4500 | ||
|---|---|---|---|
| 001 | 0000084862_0030 | ||
| 005 | 20170712090000.0 | ||
| 020 | |a 9780241003305 | ||
| 090 | 0 | 0 | |a HF5415.5 .D592 2013 |
| 100 | 1 | |a Dixon, Matthew, Toman, Nick, DeLisi, Rick | |
| 245 | 1 | 4 | |a The effortless experience: conquering the new battleground for customer loyalty. |
| 260 | |a London: |b Penguin Books Ltd, |c 2013. | ||
| 300 | |a xi, 237p.: |b ill.; |c 24cm.. | ||
| 500 | |a Includes index | ||
| 650 | 0 | 0 | |a Customer loyalty |
| 650 | 0 | 0 | |a Customer relations |
| 999 | |a 0000144385 | ||