The effortless experience: conquering the new battleground for customer loyalty.
| Main Author: | Dixon, Matthew, Toman, Nick, DeLisi, Rick |
|---|---|
| Format: | Open Shelf |
| Published: |
London:
Penguin Books Ltd,
2013.
|
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xi, 237p.: ill.; 24cm.. |
| ISBN: |
9780241003305 |