Essentials of services marketing

Main Author: Wirtz, Jochen
Other Authors: Chew, Patricia, Lovelock, Christopher
Published: Singapore: Pearson Education South Asia Pte. Ltd., 2012.
Edition: 2nd ed..
Subjects:
Item Description: Includes index
Physical Description: xxxv, 679p.: col. ill.; 28cm..
ISBN: 9789810686185