Who stole my customer??: winning strategies for creating and sustaining customer loyalty.
Main Author: | Thompson, Harvey |
---|---|
Format: | Open Shelf |
Published: |
Upper Saddle River, N.J.:
Pearson Education, Inc.,
2015.
|
Edition: | 2nd ed. |
Subjects: |
LEADER | 00593pamja2200193 4500 | ||
---|---|---|---|
001 | 0000084796_0030 | ||
005 | 20170712090000.0 | ||
020 | |a 9780134009698 | ||
090 | 0 | 0 | |a HF5415.525 .T463 2015 |
100 | 1 | |a Thompson, Harvey | |
245 | 1 | 0 | |a Who stole my customer??: winning strategies for creating and sustaining customer loyalty. |
250 | |a 2nd ed. | ||
260 | |a Upper Saddle River, N.J.: |b Pearson Education, Inc., |c 2015. | ||
300 | |a xv, 207p.: |b ill.; |c 24cm.. | ||
500 | |a Includes index | ||
650 | 0 | 0 | |a Customer loyalty |
650 | 0 | 0 | |a Customer relations |
999 | |a 0000144235 | ||
999 | |a 0000144236 |