Who stole my customer??: winning strategies for creating and sustaining customer loyalty.

Main Author: Thompson, Harvey
Format: Open Shelf
Published: Upper Saddle River, N.J.: Pearson Education, Inc., 2015.
Edition: 2nd ed.
Subjects:
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005 20170712090000.0
020 |a 9780134009698  
090 0 0 |a HF5415.525 .T463 2015  
100 1 |a Thompson, Harvey  
245 1 0 |a Who stole my customer??: winning strategies for creating and sustaining customer loyalty. 
250 |a 2nd ed. 
260 |a Upper Saddle River, N.J.:   |b Pearson Education, Inc.,   |c 2015. 
300 |a xv, 207p.:   |b ill.;   |c 24cm.. 
500 |a Includes index 
650 0 0 |a Customer loyalty  
650 0 0 |a Customer relations  
999 |a 0000144235 
999 |a 0000144236