Who stole my customer??: winning strategies for creating and sustaining customer loyalty.

Main Author: Thompson, Harvey
Format: Open Shelf
Published: Upper Saddle River, N.J.: Pearson Education, Inc., 2015.
Edition: 2nd ed.
Subjects:
Item Description: Includes index
Physical Description: xv, 207p.: ill.; 24cm..
ISBN: 9780134009698