APA Citation

Kouzes, J. M. (2011). Credibility: How leaders gain and lose it, why people demand it. San Francisco, CA: Jossey-Bass.

Chicago Style Citation

Kouzes, James M. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco, CA: Jossey-Bass, 2011.

MLA Citation

Kouzes, James M. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco, CA: Jossey-Bass, 2011.

Warning: These citations may not always be 100% accurate.