Customer service: a practical approach.
Main Author: | Harris, Elaine K. |
---|---|
Published: |
Upper Saddle River, N.J.:
Pearson Education, Inc.,
2013.
|
Edition: | 6th ed. |
Subjects: |
LEADER | 00480pampa2200169 4500 | ||
---|---|---|---|
001 | 0000084707_0030 | ||
005 | 20170712090000.0 | ||
020 | |a 9780132742399 | ||
090 | 0 | 0 | |a HF5415.5 .H373 2013 |
100 | 1 | |a Harris, Elaine K. | |
245 | 1 | 0 | |a Customer service: a practical approach. |
250 | |a 6th ed. | ||
260 | |a Upper Saddle River, N.J.: |b Pearson Education, Inc., |c 2013. | ||
300 | |a xv, 175p.: |b ill.; |c 26cm.. | ||
500 | |a Includes index | ||
650 | 0 | 0 | |a Customer services |
999 | |a 0000144170 |