Customer service: a practical approach.
Main Author: | Harris, Elaine K. |
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Published: |
Upper Saddle River, N.J.:
Pearson Education, Inc.,
2013.
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Edition: | 6th ed. |
Subjects: |
Item Description: |
Includes index |
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Physical Description: |
xv, 175p.: ill.; 26cm.. |
ISBN: |
9780132742399 |