Tip menawan hati pelanggan.

Main Author: Zainuddin Zakaria, Ziadatul Hidayah Zakaria
Format: Open Shelf
Published: Kuala Lumpur: PTS Professional Publishing Sdn. Bhd., 2008.
Subjects:
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005 20170712090000.0
020 |a 9789833586219  
090 0 0 |a HF5415.5 .Z35 2008  
100 1 |a Zainuddin Zakaria, Ziadatul Hidayah Zakaria  
245 1 0 |a Tip menawan hati pelanggan. 
260 |a Kuala Lumpur:   |b PTS Professional Publishing Sdn. Bhd.,   |c 2008. 
300 |a xiv, 166p.;   |c 23cm.. 
500 |a Includes bibliographical references and index 
650 0 0 |a Customer services  
999 |a 0000143801 
999 |a 0000144017