Service management: operations, strategy, information technology.
| Main Author: | Fitzsimmons, James A., Fitzsimmons, Mona J. |
|---|---|
| Published: |
New York:
McGraw-Hill,
2011.
|
| Edition: | 7th ed. |
| Subjects: |
KPM BANDAR MELAKA
| Call Number: |
HD9980 F58 2011 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000143379 | RED SPOT | BOOK | AVAILABLE |