Service operations management: improving service delivery.
| Main Author: | Johnston, Robert, Clark, Graham and Shulver, Michael |
|---|---|
| Format: | Open Shelf |
| Published: |
Harlow, England:
Pearson Education Limited,
2012.
|
| Edition: | 4th ed. |
| Subjects: |
KPM BANDAR MELAKA
| Call Number: |
TS155 J644 2012 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000143372 | OPEN SHELF | BOOK | AVAILABLE |