Quality management for organizational excellence: introduction to total quality.
Main Author: | Goetsch, David L., Davis, Stanley B. |
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Published: |
Upper Saddle River, N.J.:
Pearson Education, Inc.,
2010.
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Edition: | 6th ed. |
Subjects: |
Item Description: |
Includes index |
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Physical Description: |
xvii, 634p.: ill.; 29cm.. |
ISBN: |
9780135019672 |