Goetsch, D. L. (2010). Quality management for organizational excellence: Introduction to total quality (6th ed.). Upper Saddle River, N.J.: Pearson Education, Inc..
Chicago Style CitationGoetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 6th ed. Upper Saddle River, N.J.: Pearson Education, Inc., 2010.
MLA CitationGoetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 6th ed. Upper Saddle River, N.J.: Pearson Education, Inc., 2010.
Warning: These citations may not always be 100% accurate.