Service operations management: strategy, design and delivery.
| Main Author: | Hope, Christine, Muhlemann, Alan |
|---|---|
| Published: |
Harlow, England:
Pearson Education Limited,
1997.
|
| Subjects: |
| LEADER | 00516pampa2200157 4500 | ||
|---|---|---|---|
| 001 | 0000083806_0030 | ||
| 005 | 20170712090000.0 | ||
| 020 | |a 0131499157 | ||
| 090 | 0 | 0 | |a TS155 .H67 1997 |
| 100 | 1 | |a Hope, Christine, Muhlemann, Alan | |
| 245 | 1 | 0 | |a Service operations management: strategy, design and delivery. |
| 260 | |a Harlow, England: |b Pearson Education Limited, |c 1997. | ||
| 300 | |a viii, 352p.: |b ill.; |c 24cm.. | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 0 | 0 | |a Operations management |
| 999 | |a 0000142693 | ||