Pengurusan khidmat pelanggan: petua & teknik.
| Main Author: | Rahmat Ismail |
|---|---|
| Format: | Open Shelf |
| Published: |
Kuala Lumpur:
Utusan Publications & Distributors Sdn. Bhd.,
2001.
|
| Series: |
Siri motivasi dan kecemerlangan Utusan
|
| Subjects: |
| LEADER | 00593pamja2200181 4500 | ||
|---|---|---|---|
| 001 | 0000083797_0030 | ||
| 005 | 20170712090000.0 | ||
| 020 | |a 9676111422 | ||
| 090 | 0 | 0 | |a HF5415.5 .R344 2001 |
| 100 | 1 | |a Rahmat Ismail | |
| 245 | 1 | 0 | |a Pengurusan khidmat pelanggan: petua & teknik. |
| 260 | |a Kuala Lumpur: |b Utusan Publications & Distributors Sdn. Bhd., |c 2001. | ||
| 300 | |a xv, 152p.: |b ill.; |c 22cm.. | ||
| 490 | 0 | |a Siri motivasi dan kecemerlangan Utusan | |
| 500 | |a Includes bibliographical references | ||
| 650 | 0 | 0 | |a Customer services |x Evaluation |
| 650 | 0 | 0 | |a Consumer satisfaction |
| 999 | |a 0000142653 | ||