Pengurusan khidmat pelanggan: petua & teknik.
| Main Author: | Rahmat Ismail |
|---|---|
| Format: | Open Shelf |
| Published: |
Kuala Lumpur:
Utusan Publications & Distributors Sdn. Bhd.,
2001.
|
| Series: |
Siri motivasi dan kecemerlangan Utusan
|
| Subjects: |
| Item Description: |
Includes bibliographical references |
|---|---|
| Physical Description: |
xv, 152p.: ill.; 22cm.. |
| ISBN: |
9676111422 |