Customer service: a practical approach.
| Main Author: | Harris, Elaine K. |
|---|---|
| Format: | Open Shelf |
| Published: |
Upper Saddle River, N.J.:
Pearson Education, Inc.,
2010.
|
| Edition: | 5th ed. |
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xiv, 177p.: ill.; 26cm.. |
| ISBN: |
9780135064337 |