APA Citation

Harris, E. K. (2010). Customer service: A practical approach (5th ed.). Upper Saddle River, N.J.: Pearson Education, Inc..

Chicago Style Citation

Harris, Elaine K. Customer Service: A Practical Approach. 5th ed. Upper Saddle River, N.J.: Pearson Education, Inc., 2010.

MLA Citation

Harris, Elaine K. Customer Service: A Practical Approach. 5th ed. Upper Saddle River, N.J.: Pearson Education, Inc., 2010.

Warning: These citations may not always be 100% accurate.