Lovelock, C. (2007). Services marketing :: People, technology, strategy (6th ed.). [s.l.]: Pearson Prentice Hall.
Chicago Style CitationLovelock, Christopher. Services Marketing :: People, Technology, Strategy. 6th ed. [s.l.]: Pearson Prentice Hall, 2007.
MLA CitationLovelock, Christopher. Services Marketing :: People, Technology, Strategy. 6th ed. [s.l.]: Pearson Prentice Hall, 2007.
Warning: These citations may not always be 100% accurate.