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LEADER |
00810pamja2200265 4500 |
001 |
0000080787_0034 |
005 |
20170620090000.0 |
005 |
20161118152220.0 |
008 |
161111b xxu 00 0 eng d |
020 |
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|a 9780071775267
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037 |
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|a 011844
|b Bookline
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037 |
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|a 011846
|b Bookline
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040 |
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|a KPMSI
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090 |
|
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|a HF 5415 .3 . I 432 2012
|
100 |
0 |
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|a Imbrianne, Lou
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245 |
|
0 |
|a Winning the customer :
|b turn customers into fans and get them to spend more
|c Lou Imbriane, Elizabeth King..
|
260 |
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|a New York:
|b McGraw - Hill,
|c c 2012.
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300 |
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|a xxi ; 214 p.;
|c 24 cm.
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500 |
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|a Includes index.
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650 |
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|a Marketing
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650 |
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|a Creative ability in business
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650 |
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|a Consumer satisfaction.
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700 |
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|a King, Elizabeth
|
999 |
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|a 0000136081
|
999 |
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|a 0000136082
|