Winning the customer : turn customers into fans and get them to spend more
| Main Author: | Imbrianne, Lou |
|---|---|
| Other Authors: | King, Elizabeth |
| Format: | Open Shelf |
| Language: | English |
| Published: |
New York:
McGraw - Hill,
c 2012.
|
| Subjects: |
| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xxi ; 214 p.; 24 cm. |
| ISBN: |
9780071775267 |