Perfect phrases for customer service : hundreds of ready - to - use phrases for handling any customer service situation

Main Author: Bacal, Robert.
Format: Open Shelf
Language: English
Published: New York: McGraw-Hill, c 2011.
Edition: 2 nd ed.
Series: Perfect phrases
Subjects:
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020 |a 9780071745062  
037 |a 012194  |b Bookline 
040 |a KPMSI 
090 |a HF 5415. 5.B333 2011  
100 0 |a Bacal, Robert.  
245 0 |a Perfect phrases for customer service :   |b hundreds of ready - to - use phrases for handling any customer service situation   |c Robert Bacal. 
250 |a 2 nd ed. 
260 |a New York:   |b McGraw-Hill,   |c c 2011. 
300 |a xiv ; 239 p.;   |c 21 cm. 
440 |a Perfect phrases 
650 |a Customer services  
650 |a Customer services  
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