Perfect phrases for customer service : hundreds of ready - to - use phrases for handling any customer service situation
Main Author: | Bacal, Robert. |
---|---|
Format: | Open Shelf |
Language: | English |
Published: |
New York:
McGraw-Hill,
c 2011.
|
Edition: | 2 nd ed. |
Series: |
Perfect phrases
|
Subjects: |
LEADER | 00722pamja2200229 4500 | ||
---|---|---|---|
001 | 0000080353_0034 | ||
005 | 20170620090000.0 | ||
005 | 20170112121146.0 | ||
008 | 161214b xxu 00 0 eng d | ||
020 | |a 9780071745062 | ||
037 | |a 012194 |b Bookline | ||
040 | |a KPMSI | ||
090 | |a HF 5415. 5.B333 2011 | ||
100 | 0 | |a Bacal, Robert. | |
245 | 0 | |a Perfect phrases for customer service : |b hundreds of ready - to - use phrases for handling any customer service situation |c Robert Bacal. | |
250 | |a 2 nd ed. | ||
260 | |a New York: |b McGraw-Hill, |c c 2011. | ||
300 | |a xiv ; 239 p.; |c 21 cm. | ||
440 | |a Perfect phrases | ||
650 | |a Customer services | ||
650 | |a Customer services | ||
999 | |a 0000135479 |