Perfect phrases for customer service : hundreds of ready - to - use phrases for handling any customer service situation
| Main Author: | Bacal, Robert. |
|---|---|
| Format: | Open Shelf |
| Language: | English |
| Published: |
New York:
McGraw-Hill,
c 2011.
|
| Edition: | 2 nd ed. |
| Series: |
Perfect phrases
|
| Subjects: |
| Physical Description: |
xiv ; 239 p.; 21 cm. |
|---|---|
| ISBN: |
9780071745062 |