Futrell, C. M. (2012). ABC's of relationship selling through service (12 th ed.). New York, NY: McGraw - Hill / Irwin.
Chicago Style CitationFutrell, Charles M. ABC's of Relationship Selling Through Service. 12 th ed. New York, NY: McGraw - Hill / Irwin, 2012.
MLA CitationFutrell, Charles M. ABC's of Relationship Selling Through Service. 12 th ed. New York, NY: McGraw - Hill / Irwin, 2012.
Warning: These citations may not always be 100% accurate.