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00713pamja2200217 4500 |
001 |
0000080196_0034 |
005 |
20170620090000.0 |
005 |
20160830114950.0 |
008 |
160830b xxu 00 0 eng d |
020 |
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|a 9780071771320
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037 |
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|a 011974
|b Bookline
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040 |
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|a KPMSI
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090 |
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|a BF 637. C 66. C782 2012
|
245 |
|
0 |
|a Cricial conversations :
|b tools for talking when stakes are high
|c Kerry Patterson...[el.al].
|
260 |
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|a New York:
|b McGraw-Hill,
|c c2012.
|
300 |
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|a xviii, 244 p .:
|b ill.;
|c 23cm.
|
500 |
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|a Includes bibliographical references and index.
|
650 |
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|a Interpersonal relations
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650 |
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|a Interpersonal communications
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700 |
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|a Patterson,Kerry
|
999 |
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|a 0000135227
|