Management : meeting and exceeding customer expactation
Main Author: | Plunkett, Warren |
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Other Authors: | Gemmy S. Allen, Raymond F. Athner |
Format: | Open Shelf |
Published: |
Mason, OH : Cengage, 2011.
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Edition: | 10th ed.. |
Subjects: |
Physical Description: |
xxv, 707p. ill.; 26 cm. |
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Bibliography: |
Includes bibliographical references and index |
ISBN: |
9781111221348 |