Plunkett, W., Gemmy S. Allen, & Raymond F. Athner. Management: Meeting and exceeding customer expactation (10th ed.). Mason, OH : Cengage, 2011.
Chicago Style CitationPlunkett, Warren, Gemmy S. Allen, and Raymond F. Athner. Management: Meeting and Exceeding Customer Expactation. 10th ed. Mason, OH : Cengage, 2011.
MLA CitationPlunkett, Warren, Gemmy S. Allen, and Raymond F. Athner. Management: Meeting and Exceeding Customer Expactation. 10th ed. Mason, OH : Cengage, 2011.
Warning: These citations may not always be 100% accurate.