Service operations management : improving services delivery
Main Author: | Johnston, Robert |
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Other Authors: | Clark, Graham, Shulver, Michael |
Format: | Open Shelf |
Published: |
Harlow : Pearson Education, 2012.
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Edition: | 4th ed. |
Subjects: |
KPM SERI ISKANDAR
Call Number: |
HD 9980 5 J644 2012 |
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Accession | Item Category | SMD | Status | Due Date | Notes |
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0000134723 | OPEN SHELF | BOOK | AVAILABLE |