Service operations management : improving services delivery

Main Author: Johnston, Robert
Other Authors: Clark, Graham, Shulver, Michael
Format: Open Shelf
Published: Harlow : Pearson Education, 2012.
Edition: 4th ed.
Subjects:

KPM SERI ISKANDAR

Call Number: HD 9980 5 J644 2012
Accession Item Category SMD Status Due Date Notes
0000134723 OPEN SHELF BOOK AVAILABLE