APA Citation

Hill, N., & Alexander, J. (2006). Handbook of customer satisfaction. New Delhi: Infonity Bks.

Chicago Style Citation

Hill, N., and J. Alexander. Handbook of Customer Satisfaction. New Delhi: Infonity Bks, 2006.

MLA Citation

Hill, N., and J. Alexander. Handbook of Customer Satisfaction. New Delhi: Infonity Bks, 2006.

Warning: These citations may not always be 100% accurate.