Meeting Customer Needs : CMI Open Learning Programme.
Main Author: | Smith, Ian |
---|---|
Format: | Open Shelf |
Published: |
Oxford:
Butterworth Heinmann,
2003.
|
Edition: | 3rd. ed.. |
Subjects: |
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001 | 0000079305_0034 | ||
005 | 20170719090000.0 | ||
005 | 20160504153753.0 | ||
020 | |a 075065984X | ||
037 | |a AA Zeal | ||
040 | |a Lib. of Congress | ||
090 | 0 | 0 | |a HF 5415 2003 |
100 | 1 | |a Smith, Ian | |
245 | 1 | 0 | |a Meeting Customer Needs : |b CMI Open Learning Programme. |
250 | |a 3rd. ed.. | ||
260 | |a Oxford: |b Butterworth Heinmann, |c 2003. | ||
300 | |a xiii; 218 p.; |c 25 cm.. | ||
500 | |a Includes index | ||
650 | 0 | |a Marketing | |
650 | 0 | |a Customer services | |
740 | 0 | |a Meeting customer needs | |
999 | |a 0000133883 |