Meeting Customer Needs : CMI Open Learning Programme.
| Main Author: | Smith, Ian |
|---|---|
| Format: | Open Shelf |
| Published: |
Oxford:
Butterworth Heinmann,
2003.
|
| Edition: | 3rd. ed.. |
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xiii; 218 p.; 25 cm.. |
| ISBN: |
075065984X |