APA Citation

Barlow, J., & Moller, C. A complaint is a gift: Using customer feedback as a strategic tool. x' 222 p..

Chicago Style Citation

Barlow, Janelle, and Claus Moller. A Complaint Is a Gift: Using Customer Feedback As a Strategic Tool. x' 222 p..

MLA Citation

Barlow, Janelle, and Claus Moller. A Complaint Is a Gift: Using Customer Feedback As a Strategic Tool. x' 222 p..

Warning: These citations may not always be 100% accurate.