A complaint is a gift : using customer feedback as a strategic tool
| Main Author: | Barlow, Janelle |
|---|---|
| Other Authors: | Moller, Claus |
| Format: | Open Shelf |
| Published: |
x' 222 p.;.
|
| Subjects: |
KPM SERI ISKANDAR
| Call Number: |
HF 5415 5 1996 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000133683 | OPEN SHELF | BOOK | AVAILABLE |