Goetsch,David L, & Davis,Stanley B. (2006). Quality Management: Introduction To Total Quality Management For Production,Processing and Service (5th Ed.). Upper Saddle River,N.J: Pearson /Prentice Hall.
Chicago Style CitationGoetsch,David L, and Davis,Stanley B. Quality Management: Introduction To Total Quality Management For Production,Processing and Service. 5th Ed. Upper Saddle River,N.J: Pearson /Prentice Hall, 2006.
MLA CitationGoetsch,David L, and Davis,Stanley B. Quality Management: Introduction To Total Quality Management For Production,Processing and Service. 5th Ed. Upper Saddle River,N.J: Pearson /Prentice Hall, 2006.
Warning: These citations may not always be 100% accurate.