Quality management for organizational excellence : introduction to total quality

Main Author: Goetsch, David L.
Other Authors: Davis, Stanley B
Format: Open Shelf
Published: Upper Saddle River, NJ : Pearson, 2013.
Edition: 7th ed.
Subjects:
Physical Description: xii;455p.ill.; 28 cm..
Bibliography: Includes bibliographical references
ISBN: 9780132870979