Goetsch, D. L., & Davis, S. B. Quality management for organizational excellence: Introduction to total quality (7th ed.). Upper Saddle River, NJ : Pearson, 2013.
Chicago Style CitationGoetsch, David L., and Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Upper Saddle River, NJ : Pearson, 2013.
MLA CitationGoetsch, David L., and Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Upper Saddle River, NJ : Pearson, 2013.
Warning: These citations may not always be 100% accurate.