The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability

Main Author: Page, Susan
Format: Open Shelf
Language: English
Published: New York,NY: American Management Association(AMACOM), c2010.
Subjects:
Physical Description: xii;338 p.: ill; 24 cm..
Bibliography: Includes bibliographical references and index.
ISBN: 9780814414781