Page, S. (2010). The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability. New York,NY: American Management Association(AMACOM).
Chicago Style CitationPage, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. New York,NY: American Management Association(AMACOM), 2010.
MLA CitationPage, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. New York,NY: American Management Association(AMACOM), 2010.
Warning: These citations may not always be 100% accurate.