|
|
|
|
LEADER |
00693pamja2200229 4500 |
001 |
0000078269_0034 |
005 |
20170719090000.0 |
005 |
20160504153706.0 |
020 |
|
|
|a 9810529384
|
037 |
|
|
|a ZAA Murni
|
040 |
|
|
|a Lib. of Congress
|
090 |
0 |
0 |
|a HF 5415.5
|
100 |
1 |
|
|a Kaufman, Ron
|
245 |
1 |
0 |
|a Up your service! :
|b great ideas: tools, tips and proven techniques to lift your service higher
|c Ron Kaufman.
|
260 |
|
|
|a Singapore:
|b Ron Kaufman,
|c 2005.
|
300 |
|
|
|a xi; 268 p.:
|b ill.;
|c 23 cm..
|
650 |
|
0 |
|a Customes satisfaction
|
650 |
|
0 |
|a Customer relations
|
650 |
|
0 |
|a Interpersonal relations
|
650 |
|
0 |
|a Customer services
|
740 |
0 |
|
|a Up your service!
|
999 |
|
|
|a 0000132454
|