|
|
|
|
| LEADER |
00707pamja2200229 4500 |
| 001 |
0000078258_0034 |
| 005 |
20170719090000.0 |
| 005 |
20160504153704.0 |
| 020 |
|
|
|a 9789810529598
|
| 037 |
|
|
|a ZAA Murni
|
| 040 |
|
|
|a Lib. of Congress
|
| 090 |
0 |
0 |
|a HF 5415.5
|
| 100 |
1 |
|
|a Kaufman, Ron
|
| 245 |
1 |
0 |
|a Up your service insights :
|b true stories of winners and losers in the quest for superior service
|c Ron Kaufman.
|
| 260 |
|
|
|a Singapore:
|b Ron Kaufman,
|c 2005.
|
| 300 |
|
|
|a xix; 248 p.:
|b ill.;
|c 23 cm..
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Interpersonal relations
|
| 650 |
|
0 |
|a Customer services
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 740 |
0 |
|
|a Up your service insights
|
| 999 |
|
|
|a 0000132441
|
