Up your service insights : true stories of winners and losers in the quest for superior service
| Main Author: | Kaufman, Ron |
|---|---|
| Format: | Open Shelf |
| Published: |
Singapore:
Ron Kaufman,
2005.
|
| Subjects: |
KPM SERI ISKANDAR
| Call Number: |
HF 5415 5 2005 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000132441 | OPEN SHELF | BOOK | AVAILABLE |