Services marketing : people, technology, strategy

Main Author: Lovelock, Christopher
Other Authors: Wirtz, Jochen
Format: Open Shelf
Published: [Upper Saddle River, N.J: Pearson /Prentice Hall, 2007.
Edition: 6 th ed..
Subjects:

KPM SERI ISKANDAR

Call Number: HD 5415 122 2003
Accession Item Category SMD Status Due Date Notes
0000132321 OPEN SHELF BOOK AVAILABLE