Services marketing : people, technology, strategy

Main Author: Lovelock, Christopher
Other Authors: Wirtz, Jochen
Format: Open Shelf
Published: [Upper Saddle River, N.J: Pearson /Prentice Hall, 2007.
Edition: 6 th ed..
Subjects:
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020 |a 0132056763  
037 |a AA Zeal 
040 |a Lib. of Congress 
090 0 0 |a HD 5415.122  
100 1 |a Lovelock, Christopher  
245 1 0 |a Services marketing :   |b people, technology, strategy   |c Christopher Lovelock, Jochen. 
250 |a 6 th ed.. 
260 |a [Upper Saddle River, N.J:   |b Pearson /Prentice Hall,   |c 2007. 
504 |a Includes bibliographical references and index 
650 0 |a Marketing   |x Management  
650 0 |a Professions   |x Marketing  
650 0 |a Service industries   |x Marketing  
650 0 |a Customer services   |x Marketing  
700 0 |a Wirtz, Jochen  
740 0 |a Services marketing 
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