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00805pamja2200253 4500 |
001 |
0000078154_0034 |
005 |
20170719090000.0 |
005 |
20160504152739.0 |
020 |
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|a 0132056763
|
037 |
|
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|a AA Zeal
|
040 |
|
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|a Lib. of Congress
|
090 |
0 |
0 |
|a HD 5415.122
|
100 |
1 |
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|a Lovelock, Christopher
|
245 |
1 |
0 |
|a Services marketing :
|b people, technology, strategy
|c Christopher Lovelock, Jochen.
|
250 |
|
|
|a 6 th ed..
|
260 |
|
|
|a [Upper Saddle River, N.J:
|b Pearson /Prentice Hall,
|c 2007.
|
504 |
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|a Includes bibliographical references and index
|
650 |
|
0 |
|a Marketing
|x Management
|
650 |
|
0 |
|a Professions
|x Marketing
|
650 |
|
0 |
|a Service industries
|x Marketing
|
650 |
|
0 |
|a Customer services
|x Marketing
|
700 |
0 |
|
|a Wirtz, Jochen
|
740 |
0 |
|
|a Services marketing
|
999 |
|
|
|a 0000132321
|