Management : meeting and exceeding customer expectations
| Main Author: | Plunkett, Warren |
|---|---|
| Other Authors: | Allen, Gemmy S., Attner, Raymond F |
| Format: | Reference |
| Published: |
Mason, OH:
Thomson,
South-Western, 2008.
|
| Edition: | 9 th ed.. |
| Subjects: |
| Bibliography: |
Includes bibliographical references and index |
|---|---|
| ISBN: |
9780324568363 |